Terms of use

Draft for review before launch · 12 November 2026

Who we are

Zolari.ai ("Zolari", "we") provides an AI assistant at zolari.ai and in the Zolari.ai Mac app. Contact: hello@zolari.ai.

Your account

You sign in with Apple or with a link sent to your email. Keep access to that email or Apple ID secure; you're responsible for what happens in your account.

Zolari Sparks and payment

You buy Zolari Sparks (Zolari's credit) in advance in pounds sterling (VAT included) and spend them as you use Zolari. Prices are shown on the site and may change; a change never affects work already delivered. You are only charged for results that are delivered to you: if Zolari can't deliver something, you aren't charged for it. Unused balance doesn't expire while your account is open. If you're unhappy with a top-up, contact us within 14 days for a refund of any unused part.

Using Zolari well

Don't use Zolari for anything illegal, to harm others, or to infringe anyone's rights. AI can make mistakes: check important answers, and take professional advice for legal, medical or financial decisions. Specialist answers are information, not a lawyer's or other professional's advice to you.

What you make

You own what you ask for and what Zolari makes for you, as far as the law allows. You're responsible for how you use it.

Ending

You can delete your account at any time from the Account page. We may suspend accounts used to break these terms.

Liability

Nothing in these terms limits liability that can't be limited by law, including your rights as a consumer. Otherwise our total liability is limited to the amount you paid us in the 12 months before the claim.

Law

These terms are governed by the law of England and Wales.